Privacy policy


Gigaset Communications GmbH and data protection

The protection of personal data is very important to Gigaset Communications GmbH (hereinafter referred to as "Gigaset"). We therefore conduct our activities in compliance with the applicable legal regulations for the protection of personal data and data security. This policy explains the data we collect, how we handle this data and to whom we make this data available (if applicable).


Personal data

We do not collect any personal data (e.g. names, addresses, telephone numbers or email addresses) via our B2B-portal unless we need to do so for contractual purposes or you make this data available to us voluntarily (e.g. during registration, creation of a user account, surveys) or the relevant legal regulations regarding the protection of your data allow this data to be collected. Your data is only passed on to third parties if it is necessary to do so for the purposes of contract processing or billing and you have consented to the passing on of this information.



We generally use the personal data that you make available to us in order to answer your queries, to process your orders, to process contracts you have concluded with us or to give you access to specific information or offers.


Passing on your information

We will not pass on, sell or market your data in any other way to third parties without your consent or instruction. However, we are permitted to make this data available to other parties, as long as this is prescribed by law, and to service providers who provide services for us or on our behalf. These service providers are only permitted to use your information for the purpose of providing the relevant services.

Intended use

Gigaset will collect, process and use the personal data that you make available online solely for the purposes communicated to you, unless the collection, processing or use of this data is necessary in the following cases:

  • For a further purpose that is directly connected to the original purpose for which the personal data was collected 
  • To prepare, negotiate and fulfil a contract with you 
  • Due to a legal obligation or directive from authorities or legal bodies 
  • To justify or protect legal claims or in defense against complaints 
  • To prevent misuse or other illegal activities, e.g. intentional attacks on the IT systems, and to guarantee data security



Gigaset undertakes technical and organizational security measures to protect your personal data against unintentional or unlawful deletion or modification and against loss, unauthorized forwarding and unauthorized access.


Questions and comments

Gigaset will respond to all appropriate requests for viewing and, where applicable, for the correction, addition or deletion of personal data. If you have any questions or comments relating to this privacy policy, write to the address Gigaset Communications GmbH, Hansaallee 299, 40549 Düsseldorf. We will adjust our privacy policy on an ongoing basis in accordance with further developments relating to the Internet. We will publicize changes on this page in a timely manner. You should therefore access this page on a regular basis to familiarize yourself with the current version of the privacy policy.



The B2B-portal of Gigaset uses cookies in several places. Cookies enable us to make our services more user-friendly and more effective. Cookies are small text files that are stored on your computer and that your browser saves. The cookies cannot be assigned to specific persons and do not contain personal data. This data will not be merged with other sources of data. Most of the cookies that we use are "session cookies", which are deleted when you end your browser session. Cookies do not cause any damage to your computer and do not contain viruses.

The following cookies are used:

Cookie name


Brief description

Magento session — frontend

Length of the session 

Session IDs are used to detect multiple related queries from one user and assign them to a session. These sessions often consist of multiple related queries and answers. The session ID is transferred by setting session cookies.

You can configure your web browser to accept or reject all cookies, or to notify you whenever a cookie is sent. However, for the full functional range of this B2B-portal, it is necessary for technical reasons, to allow the called session cookies.   

Changes to the privacy policy

We reserve the right to change this privacy policy at any time in compliance with the applicable data protection provisions. The current version is dated December 2015. Our privacy policy can be viewed, saved and printed out at any time in the current version in our archive at the end of this page. Our archive also contains the previous versions of the privacy policy.